Shipping, Return and Exchange
SHIPPING:
- Free Shipping on all the orders.
INR 150 COD(Cash on Delivery)
- Charges will be charged on COD Orders Below INR 3000
- For international orders, customs duties may be levied at the time of delivery in certain countries.
- Product are shipped from our warehouse within 2-3 working days.
The order will be delivered in 3-10 working days.
- You will receive order tracking number as soon as we ship your order.
RETURNS:
- We have 7 days return policy (only for returnable products), Jewellery, socks, scarves, innerwear, masks, and items discounted 50% or more, including Mega Sale purchases, are non-returnable.
- Please ensure that the products you return are unused, unworn and the original tags are intact.
- No returns or exchanges are applicable on products purchased from the sale section (Men's or Women's) on the website.
- A non-refundable charge of Rs. 100 will be applied on all Cash on Delivery (COD) orders below Rs. 3,000.
- Additionally, a non-refundable charge of Rs. 300 will be applied on all COD orders for footwear...
- Shipping charge and COD Charge are Non Refundable.
- International orders are not eligible for return.
- Please share the package unboxing video for wrong product / Missing item received.
- Don’t Handover Product without pick-up slip or SMS Confirmation.
Item purchase during sale is non-returnable.
- Post wash query will only entertain within a month time from the date of delivery.
- Only exchange will be applicable on order purchase on sale/offer.
- Only one time exchange is allowed.
- Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic.
(Note- Your courier cost do not exceed above Inr 300. We request you to self ship the products by "Speed Post" as your courier service)
- Don’t Accept if the package is tampered.
- All COD orders will be refunded via gift cards, as payouts are currently on hold in compliance with RBI guidelines.
- Don’t share the OTP with carrier if you haven’t received the product.
EXCHANGE:
- Exchange is not available for Mask, Boxers and Socks & Products at or below Rs.899/-
- There is no additional charge for any exchange orders.
- For new orders of lower price, the balance amount will be refunded as a gift voucher.
- Size exchange is subject to availability.
- Please share the package unboxing video for wrong product received.
For further detailes refer the link - Terms & Conditions and FAQ.
Manufacturer Details: Vrudhi
Address: #222, 1st Floor 4th cross road, Lal bagh main road, Bengaluru 560027).
Marketing & Sales: Beyond 9
Address: #222, 1st Floor 4th Cross road, Lal bagh main road, Bengaluru 560027.
Customer care email ID: thejustadultingclub@gmail.com or beyond9official@gmail.com
